I am using ICIC bank from last four years but somehow I dont feel comfortable to using ICICI as my main bank for day to day transaction. They are a good bank but somehow I feel they consider too much about thelselves than customer. In fact most of my friends dont like ICICI bank and they always suggest me to change to my earlier banking system i.e. HSBC as my main bank. Some of the incidents happened with ICICI lead to me such conclusion.
- Recently I made a DD in ICICI and surprisingly I had to pay charge for making the same where as I get a DD from HSBC free of cost.
- Faced problem for Bill pay as I had problem on my electricity bill. They claimed that biller has not sent the details to ICICI that why the same was not uploaded. But how can I believe that as I got the bill from BESCOM delivered to my doorstep much earlier.
- I really had problem in fund transfer as the branch is not available in the list for fund transfer.
- Recharge mobile service does not seem to work.
These are not the only issue which forced to change my thinking about ICICI. I have a demat a/c with ICICI and their service is the poorest among all brokers. Many times their website is down and brokerage fee charged by ICICI is more among all providers.
Hence now I am deciding to change to other bank.
Monday, June 8, 2009
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